Microsoft Dynamics 365 Tool Reviews, Demo, and Pricing in 2024.
Table of Contents
Microsoft Dynamics 365 is a cloud-based CRM ecosystem designed for small, medium, and corporate businesses. It is designed with an emphasis on Sales, Field Service, and Customer Service, as well as strong connectors with Microsoft’s other Office 365 solutions such as Teams, Outlook, Excel, and Word.
The Microsoft Dynamics 365 ecosystem includes products like lead opportunity management, advertising, field service, IOT, customer support, mixed reality, and project service automation, all of which enable more seamless customer contact.
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Microsoft Dynamics CRM is available for software-as-a-service (SaaS) and on-premises deployment and it has a great user experience for mobile and desktop, as well as a technological stack that ensures database security. Dynamics 365 also has robust API options for integrating with other important systems.
Pricing of Microsoft Dynamics 365
Small and Medium Businesses
•Business Central Essentials: From 70$/month
•Business Central Premium: From 100$/month
•Customer Services Professional: 50$/month
•Sales Professional: 65$/month
Sales
•Sales Enterprise: 65$/month
•Sales Premium: 95$/month
Finance
•Finance: 180$/month
Marketing
•Customer Insights: From 1700$/month
Supply Chain
•Supply Chain Management: 180$/month
•Guides: 65$/month
Services
•Customer Service Professional: 50$/month
•Field Service: 95$/month
Project Management
•Project Operations: 120$/month
Human Resources
•Human Resource: 120$/month
Commerce
•Commerce: 180$/month
•Fraud Protection: 1000$/month
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Features
Microsoft Dynamics 365 is a collection of integrated business tools meant to assist firms in managing many elements of their operations, such as sales, customer support, marketing, finance, and operations. Here are some of Microsoft Dynamics 365’s important features and capabilities:
- Customer Insights
- Business Intelligence and Analytics
- Customer Relationship Management (CRM)
- Field Service
- Business Process Automation
- Voice of the Customer
- Security and Compliance
- Mobile Access
- Customer Insights
- Enterprise Resource Planning (ERP)
- Supply Chain Management
- Scalability and Cloud-Based Deployment
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Pros & Cons
PROS.
- Microsoft’s Dynamics 365 is a fantastic app for running your business.
- It’s amazing software that is simple to use.” The user interface is also nice, sleek, and tidy.
- It’s very simple to use, and if you need assistance, the help box is right there. If you require live assistance, you may always call a representative.
CONS.
- It requires certain modifications for your needs, and it occasionally gives you errors, which is uncommon in Microsoft products.
- Some people are put off by having to wait for an agent to respond, especially if that is the only option.
- Some features of this software are difficult to modify and it may irritate the users.
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